Privacy Policy

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• • Name and email address
• • Profile information and preferences
• • Payment and billing information
• • Communication preferences

1.2 Content and Usage Data

We collect information about your use of our platform:

• • Music files and metadata you upload
• • Distribution preferences and settings
• • Platform usage analytics and performance data
• • AI optimization preferences and feedback

1.3 Technical Information

We automatically collect technical data:

• • Device information and browser type
• • IP address and location data
• • Cookies and similar tracking technologies
• • Log files and error reports

2. How We Use Your Information

2.1 Service Provision

• • Distribute your music to streaming platforms
• • Process royalty payments and financial transactions
• • Provide AI-powered analytics and recommendations
• • Manage your account and provide customer support

2.2 Platform Improvement

• • Enhance our AI algorithms and recommendation systems
• • Improve platform performance and user experience
• • Develop new features and services
• • Conduct research and analytics

2.3 Communication

• • Send important account and service updates
• • Provide customer support and technical assistance
• • Share relevant industry news and insights (with consent)
• • Send marketing communications (opt-in only)

3. Information Sharing

3.1 Music Distribution Partners

We share your music and metadata with digital service providers (DSPs) like Spotify, Apple Music, and other platforms for distribution purposes. This includes:

• • Artist name and music content
• • Release information and metadata
• • Promotional materials and artwork

3.2 Service Providers

We work with trusted third-party service providers for:

• • Payment processing and financial services
• • Cloud storage and content delivery
• • Analytics and performance monitoring
• • Customer support tools

3.3 Legal Requirements

We may disclose information when required by law, to protect our rights, or to prevent fraud and abuse.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your data:

• • End-to-end encryption for data transmission
• • Secure cloud storage with access controls
• • Regular security audits and penetration testing
• • Multi-factor authentication options

4.2 Data Retention

We retain your data only as long as necessary to provide our services or as required by law. You can request data deletion at any time, subject to legal and contractual obligations.

5. Your Rights and Choices

5.1 Access and Control

You have the right to:

• • Access and download your personal data
• • Correct inaccurate or incomplete information
• • Delete your account and associated data
• • Restrict or object to certain data processing

5.2 Communication Preferences

You can control:

• • Marketing email subscriptions
• • Push notification settings
• • Data collection for analytics
• • Cookie preferences

5.3 Data Portability

You can export your music, metadata, and analytics data in standard formats to migrate to other platforms.

6. Cookies and Tracking

We use cookies and similar technologies to improve your experience:

• • Essential cookies for platform functionality
• • Analytics cookies to understand usage patterns
• • Preference cookies to remember your settings
• • Marketing cookies for personalized content (with consent)

You can manage cookie preferences through your browser settings or our cookie management tool.

7. International Data Transfers

Mixstream operates globally, and your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• • Standard contractual clauses with service providers
• • Adequacy decisions by data protection authorities
• • Appropriate safeguards for international transfers

8. Children's Privacy

Mixstream is not intended for users under 16 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will delete it promptly.

9. Regional Privacy Rights

9.1 GDPR (European Union)

EU residents have additional rights under GDPR including data portability, right to be forgotten, and the right to lodge complaints with supervisory authorities.

9.2 CCPA (California)

California residents have rights to know what personal information is collected, delete personal information, and opt-out of the sale of personal information. We do not sell personal information.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify you of significant changes via email or platform notification.